Terms & Conditions

Welcome to OurAastha.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using OurAastha.com, you agree to these terms and conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use the service.

2. Products and Services

OurAastha.com offers a range of pooja essentials and spiritual products for sale, primarily sourced from India for delivery to customers in the US, UK, and Canada. We strive to ensure that all product descriptions and images are accurate, but we do not guarantee that they are error-free.

3. Order Acceptance

All orders placed through OurAastha.com are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in product information, or fraud. If we cancel an order after payment, we will issue a full refund.

4. Pricing

Prices for our products are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of a pricing error, we will notify you and give you the option to either confirm the order at the correct price or cancel it.

5. Payment

Payments can be made using various online payment systems mentioned at the payment section. By providing payment information, you represent and warrant that you have the right to use such payment methods. All transactions are processed securely.

6. Shipping and Delivery

We offer shipping to the US, UK, and Canada. Delivery times may vary based on the destination and shipping method selected. While we strive to meet estimated delivery dates, we cannot guarantee them. All shipping costs will be displayed at checkout.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact us within 7 days of receiving your order for a return or exchange. Please refer to our Return Policy for more details.

8. Intellectual Property

All content on OurAastha.com, including text, images, logos, and graphics, is the exclusive property of OurAastha or its content suppliers and is protected by copyright and other intellectual property laws. Images sourced from other platforms are used with proper authorization certificates. Unauthorized use, reproduction, or distribution of any content without express written permission is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, OurAastha.com and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be handled in the courts of New Delhi, Tis Hazari.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on OurAastha.com. Your continued use of the website after any changes indicates your acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: info@ouraastha.com
Phone: 888-325-1008
Address: NX One, Tech Zone 4, B1405, B1403, Tower T3, Amrapali Dream Valley, Greater Noida, Uttar Pradesh 201309

By using OurAastha.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing OurAastha!