Welcome to Ouraastha, your go-to destination for devotional products. We understand that shipping and returns are important aspects of your shopping experience, which is why we have developed a comprehensive policy to ensure you have a hassle-free experience when purchasing from us.

Shipping Policy:

At Ouraastha, we offer shipping across India, and we strive to ensure that your products reach you in a timely and efficient manner. We use trusted delivery partners to ensure that your products are delivered to you within the estimated delivery timeline.

The estimated delivery timeline for your order will be communicated to you at the time of placing your order. Please note that the estimated delivery timeline may be affected by factors beyond our control such as natural disasters, strikes, or any unforeseen circumstances. In such cases, we will make every effort to communicate the delay to you.

Returns Policy:

At Ouraastha, we strive to ensure that you are satisfied with your purchase. However, we understand that there may be instances where you may wish to return the product. We have developed a comprehensive returns policy to ensure that your returns experience is hassle-free.

We offer a 10-day replacement policy for all products purchased from Ouraastha. If you receive a damaged or defective product, or if the product you received is not as described on our website, you can initiate a return request within 10 days of receiving the product. We will arrange for the product to be picked up from your location, and we will issue a replacement once we receive the product and it passes our quality checks.

Please note that we will not be able to accept returns for products that have been used or are not in their original packaging. Additionally, we do not accept returns for products that have been custom-made or personalized for you.

In case you receive a product that is damaged during transit, please inform us immediately by writing to us at support@ouraastha.com. We will initiate an investigation into the issue and provide you with a resolution as soon as possible.

If you wish to return a product for reasons other than those mentioned above, please write to us at info@ouraastha.com. We will review your request and provide you with a resolution as per our policies.

Cancellation Policy:

You can cancel your order at any time before it is shipped. Once your order is shipped, we will not be able to cancel your order. If you wish to cancel your order, please write to us at support@ouraastha.com.

Refund Policy:

If you are eligible for a refund, we will issue the refund within 7 business days of receiving the returned product. The refund will be issued to the same payment method that was used to make the purchase. Please note that the time taken for the refund to reflect in your account may vary depending on your bank's policies.

Contact Us:

If you have any questions or concerns regarding our shipping and returns policies, please write to us at

info@ouraastha.com

Address: 3220 Midway Road Havana, AR 72842

Phone Number: (+91) 959 928 4763

Our customer support team is available to assist you with any queries you may have.